SERVICES
We proudly offer over 70 years of experience in professional services, technology solutions, operations, agile software development and infrastructure, change management, and organizational enablement
Consumer Strategy
Business and Use Case Development
Investment Decisions
Solution Design
"VisualBridge was central to the planning, rollout, and ongoing operations of digital communications at the IRS, delivering significant new capabilities online and improving customer outcomes measurably.
VisualBridge’s system expertise, comprehensive approach, and above-and-beyond commitment set a high standard for omni-channel implementation."
Business Consulting
Technology Consulting
Organizational Performance
Business Consulting
Product Management
Business Process Design
Project Management
Unified Communications
Requirements Gathering and Analysis
Market Opportunity Assessment and Business case Development
Product Management
• Strategy, requirements & roadmap • Ideation & market feedback • Build/buy/partner assessments • User experience/user interface design • Business and IT coordination • Marketing & adoption planning
Business Process Design
• Lean Six Sigma process implementation • Continuous process improvement • IT service management design & impl.• Balanced scorecard design & impl. • DMADV (design, measure, analyze, design, verify)
Program & Project Management / Agile, XP /
• PMO set up and ongoing operations • Overall project management (scope, resources, budget, activities, etc.)• Project plan creation & maintenance • Backlog management and burn down • Issue and risk management
Unified Communications Performance Management
• Use case development and review • Business case and ROI • Assess environment & readiness• Assess utilization • Drive usage & adoption • Technical & organization optimization
Requirements Gathering and Analysis
• Requirements discovery & elicitation • Requirements analysis & feasibility • Manage requirements traceability• Personas, user stories, mockups & prototypes • Maintenance and change control
Market Opportunity Assessment and Business Case Development
• Market research • Competitive analysis • Revenue estimation• Market opportunity sizing/estimation • Business case creation/validation • Build/buy/partner assessments
Technology Consulting
Omni-Channel Solution Implementation
Technology Evaluation, Analysis and Procurement
Unified Communication Solution Implementation
Application Monitoring & Maintenance
Mobile Application Development
Big Data Strategy, Analytics & Solution Implementation
Omni-Channel Solution Implementation
• Channel definition and configuration • Workflow design, configuration & testing • Template design and configuration• User onboarding and marketing • Website design and integration • Administration & user support
Technology Evaluation, Analysis and Procurement
• Technology market research • Solution requirements • RFP/Solicitation• Cost forecasting • Build vs. buy analysis • SaaS vs. hosting analysis
Unified Communication Solution Implementation
• Video collaboration and telepresence • Collaboration network design • Room design and build out• Solution build out and testing • Project management • User training
Application Monitoring & Maintenance
• Application monitoring tool implementation and configuration • Troubleshooting• Application diagnostics • Performance analysis and remediation • Environment maintenance
Mobile Application Development
• UI/UX design • Application design, development and testing• Backend design, development and testing • App store deployment • Ongoing maintenance and user support
Big Data Strategy, Analytics & Solution Implementation
• Technology Evaluation and Analysis • Unified Communications Solution • Application Maintenance & Monitoring• Technology Evaluation and Analysis • Unified Communications Solution • Application Maintenance & Monitoring
Organizational Performance
Talent Management
Leadership Development
Organizational Behavior
Psychometric Assessment
Organizational Research
Team Performance
Talent Management
• Talent Evaluation • Onboarding Design • Competency Models & Architecture• Leadership & Management Pipelines • Employee Engagement • Reward System Development
Leadership Development
• Executive Coaching • Action Learning • Leadership Selection• Leadership Style Identification & Enhancement • Trait Leadership • Succession Planning
Organizational Behavior
• Change Management • Counterproductive Behavior Assessment • Job-Related Attitudes and Emotions• Employee Motivation Discovery • Occupational Stress Identification • Org Structures
Psychometric Assessment
• Personality Assessment (Hogan LEAD) • Emotional Intelligence Assessment (EQ-i) • Change/Influence Style Indicators• Leadership 360 • Talent Selection • Leadership Development & Selection
Organizational Research
• Quantitative/Qualitative Research • Performance Variable Effectiveness • Stakeholder Power Grids• Leadership Impact on Desired Business Outcomes • Balanced Score Cards • Culture Assessment & Evaluation
Team Performance
• Team Performance Assessment • Goal Setting & Vision Creation • Offsite Workshops• Strategic Interventions • Promoting Multiplier Effect • Skill Gap Assessment & Plans
